At Btb Tours, safeguarding your personal information and ensuring your security during transactions is of utmost importance to us. We regard data as valuable assets and employ various measures—including encryption, passwords, and physical security—to protect your personal information against unauthorized access and disclosure.
Collection and Use of Information
We collect personal information from all our customers with strict confidentiality. To ensure seamless service delivery, it is sometimes necessary to store and use customer information. Data pertinent to the completion of services is stored on btbtours.com and may be shared with relevant service providers when required. Personal information is not disclosed to third parties, except when necessary to provide our services, comply with legal obligations, enforce our policies, respond to claims of rights violations, or protect the rights or safety of any individual. Your personal data will not be used beyond the scope of the btbtours.com agreements and your explicit written consent. btbtours.com may use technical communication files (cookies) to gather information about users and their usage of the site. Users can adjust their browser settings to prevent cookies or receive alerts when cookies are sent.
We retain and use customer information to inform about new sales campaigns and to enhance our product and service offerings. Anonymized user profiles may also be utilized for market research purposes.
Despite our implementation of necessary security measures, Btb Tours is not liable for any damages or unauthorized access resulting from attacks on the btbtours.com website or system.
Btb tours reserves the right to unilaterally amend this Privacy Policy at any time by publishing the updated version on btbtours.com. The revised policy becomes effective upon publication.
Purchase Transaction Security and SSL Certificate
All credit card transactions on our site are secured with a Symantec SSL certificate. Your card information is encrypted with 2048-bit protection during transmission. You can verify the activation of the SSL connection by checking for the lock icon next to your browser's address bar when entering your card details.
The lock icon at the bottom right corner of the page where you enter your credit card information indicates that the page is encrypted with SSL. Clicking on the icon will provide details about the encryption provider. Your membership and personal information used during registration on our website are kept confidential and are not shared without your consent. SSL software ensures that the information flow between the customer, business, and bank is encrypted using 2048-bit technology, which is mathematically and technically challenging to decipher.
Personal Data Retention Period
In accordance with the Law No. 6563 on the Regulation of Electronic Commerce, records of consent withdrawal are retained for one year from the date of withdrawal, and records related to the content and delivery of commercial electronic messages are retained for three years for submission to the Ministry when necessary. After this period, your personal data will be deleted, destroyed, or anonymized by us or upon your request. Additionally, traffic data processed under Law No. 5651 on the Regulation of Publications on the Internet and Combating Crimes Committed through Such Publications are retained for two years and anonymized after the retention period.
Use of Cookies
btbtours.com collects, processes, and securely stores your browsing information to provide better service and within the scope of legal obligations, as outlined in this Privacy/Personal Data Protection Policy and Communication Permission. Cookies are small text files containing information that are stored on your computer, mobile phone, or tablet by your internet browser when you visit the website, install the mobile application, or connect via mobile web. The website stores information collected through cookies, daily files, empty gif files, and/or third-party sources to create a summary of your preferences. Your browsing information and/or usage history on the site may be monitored to offer personalized promotions, marketing offers, and to improve the content of the website or mobile application to suit your preferences. The website may match information collected from you at different times or through different methods, such as online and offline, and use this information in conjunction with data obtained from other sources, including third parties. Such matching and usage will remain within the scope and purpose defined in this Privacy/Personal Data Protection Policy and Communication Permission.
Verification of Information and Unsubscribing
Customers can request information about the personal data stored about them on btbtours.com free of charge. Requests for corrections, blocking, or deletion of information will be processed promptly within the limits prescribed by law. If you have any questions regarding data protection and security, you can always contact us at info@btbtours.com.
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